HOW TO GET THE BEST FROM YOUR CANDLES
HINTS AND SAFETY INFORMATION
Please take a couple of minutes to read our top tips for burning candles safely and how to get the best out of your candles.
If you have any problems with your candles please get in touch and we will make every attempt to put things right.
Always check any labels and warnings that come with the candle or candle holder.
Always place candle or candle holders on a surface that will not get damaged by heat.
Allow headroom above the candle for heat to disperse.
Ensure candles are burned away from flammable items.
Do not move candles whilst still lit or when wax is still liquid.
Never leave a burning candle unattended.
Always make sure the wick is trimmed to 5 mm or 1/4 inch before lighting or relighting.
Candles should be burned away from other sources of heat, such as televisions and direct sunlight. If you place a candle in the window and the sun shines in, you are likely to end up with either a melted candle or a faded one! The same applies to putting a candle anywhere near an open fire or even an electric heater.
Candles should always be burned in an area free from drafts.
Keep out of reach of children and pets.
Extinguish candles with a candle snuffer. Do not blow them out. If you do have to blow them out, make sure your hand is cupped round the back of the flame to stop any sparks flying on to your table or carpet.
Never use water to extinguish a candle.
Do not use if the container is cracked, chipped or scratched.
Discontinue use when 5 mm to 10 mm of wax remains.